Reflection Period and Returns

You have the right to cancel your order within 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then receive a full refund of the order amount including shipping costs. Only the costs for returning the item from your home to the webshop are at your own expense. These costs are approximately €50 per pallet; please consult your carrier’s website for exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, you can contact us via info@floorise.com. We will then refund the due order amount within 14 days after registration of your return, provided that the product has already been received back in good order.